Privacy Policy

Effective Date: October 12, 2025

Last Updated: October 12, 2025

1. Introduction

Synoro (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use our platform and related services.

2. Information We Collect

We may collect the following types of data:

• Personal Information: Name, email address, phone number, and company details.
• Financial Data: Accounting records, bank information, and transaction details you connect to our platform.
• Usage Data: Log files, browser type, IP address, and device identifiers.
• Cookies & Analytics: To improve functionality and measure performance.

3. How We Use Your Information

We use your data to:

• Provide and maintain our services.
• Improve AI-powered accuracy and automation.
• Communicate with you about your account or updates.
• Generate reports and insights requested by you.
• Comply with legal and regulatory requirements.

4. Data Sharing

We do not sell or rent your personal information. We may share data only with:

• Service providers assisting in operations (e.g., hosting, analytics, or customer support).
• Compliance partners when legally required or when you authorize integrations (e.g., QuickBooks, Stripe, or banks).

All partners are bound by confidentiality and data-protection agreements.

5. Data Security

We use 256-bit encryption, SOC 2-compliant security standards, and role-based access controls to protect your data from unauthorized access, disclosure, or misuse.

6. Data Retention

We retain your data only as long as necessary to provide services or meet legal obligations. You can request deletion of your data anytime by contacting support@synoro.com.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your data.
• Withdraw consent for data processing.
• Request a copy of your stored information.

8. Cookies

We use cookies to enable site functionality and analytics. You can manage or disable cookies in your browser settings.

9. Children's Privacy

Our Services are intended for business users aged 18 and older. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date reflects the latest version. Continued use of our Services indicates acceptance of any updates.

11. Contact

If you have questions about this policy or your data rights, please contact us at: privacy@synoro.com