End-User License Agreement (EULA)

Effective Date: October 12, 2025

Last Updated: October 12, 2025

1. Overview

This End-User License Agreement (“Agreement”) is between Synoro Inc. (“Synoro,” “we,” “our,” or “us”) and the end user (“you,” “your,” or “user”). By accessing or using Synoro's services, platform, or applications (collectively, the “Services”), you agree to be bound by this Agreement.

2. License Grant

Synoro grants you a non-exclusive, non-transferable, revocable license to use the Services solely for your internal business purposes in accordance with this Agreement and applicable law.

3. Ownership

All intellectual property rights in the Services—including software, AI models, documentation, design, and data—are and remain the exclusive property of Synoro and its licensors. This Agreement does not transfer ownership of any Synoro intellectual property.

4. User Responsibilities

You agree to:

• Use the Services only for lawful purposes.
• Maintain the confidentiality of your login credentials.
• Not reverse engineer, modify, copy, or resell the Services.
• Ensure that your data shared with Synoro is accurate and authorized.

5. Payment and Subscription

If you subscribe to a paid plan, you agree to pay all applicable fees described on the Synoro pricing page. Subscriptions renew automatically unless canceled in accordance with Synoro's policies.

6. Termination

Either party may terminate this Agreement at any time. Synoro may suspend or terminate access if you breach this Agreement or misuse the Services. Upon termination, your access will be revoked, but you may request a copy of your data.

7. Disclaimer of Warranties

The Services are provided “as is” without any warranties of any kind, express or implied. Synoro disclaims all warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

To the maximum extent permitted by law, Synoro shall not be liable for indirect, incidental, special, or consequential damages, including lost profits or data loss, arising out of your use of the Services.

9. Indemnification

You agree to indemnify and hold Synoro harmless from any claims, damages, or losses arising from your use of the Services or violation of this Agreement.

10. Governing Law

This Agreement is governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws principles.

11. Contact Information

If you have questions about this Agreement, contact us at: support@synoro.com